SUBCHAPTER IV—BROADBAND AFFORDABILITY
§1751. Definitions
In this subchapter—
(1) the term "broadband internet access service" has the meaning given the term in section 8.1(b) of title 47, Code of Federal Regulations, or any successor regulation; and
(2) the term "Commission" means the Federal Communications Commission.
(
Editorial Notes
References in Text
This subchapter, referred to in text, was in the original, "this title", meaning title V of div. F of
§1752. Benefit for broadband service
(a) Definitions
In this section:
(1) Broadband internet access service
The term "broadband internet access service" has the meaning given such term in section 8.1(b) of title 47, Code of Federal Regulations, or any successor regulation.
(2) Broadband provider
The term "broadband provider" means a provider of broadband internet access service.
(3) Commission
The term "Commission" means the Federal Communications Commission.
(4) Connected device
The term "connected device" means a laptop or desktop computer or a tablet.
(5) Designated as an eligible telecommunications carrier
The term "designated as an eligible telecommunications carrier", with respect to a broadband provider, means the broadband provider is designated as an eligible telecommunications carrier under section 214(e) of the Communications Act of 1934 (
(6) Eligible household
The term "eligible household" means, regardless of whether the household or any member of the household receives support under subpart E of part 54 of title 47, Code of Federal Regulations (or any successor regulation), and regardless of whether any member of the household has any past or present arrearages with a broadband provider, a household in which—
(A) at least one member of the household meets the qualifications in subsection (a) or (b) of section 54.409 of title 47, Code of Federal Regulations (or any successor regulation) except that such subsection (a), including for purposes of such subsection (b), shall be applied by substituting "200 percent" for "135 percent";
(B) at least one member of the household has applied for and been approved to receive benefits under the free and reduced price lunch program under the Richard B. Russell National School Lunch Act (
(C) at least one member of the household has received a Federal Pell Grant under
(D) at least one member of the household meets the eligibility criteria for a participating provider's existing low-income program, subject to the requirements of subsection (a)(2)(B) and any other eligibility requirements the Commission may consider necessary for the public interest; or
(E) at least one member of the household receives assistance through the special supplemental nutritional program for women, infants, and children established by
(7) Affordable connectivity benefit
(A) In general
Subject to subparagraph (B), the term "affordable connectivity benefit" means a monthly discount for an eligible household applied to the actual amount charged to such household, in an amount equal to such amount charged, but not more than $30, or, if an internet service offering is provided to an eligible household on Tribal land, not more than $75.
(B) High-cost areas
The Commission shall, by regulation, establish a mechanism by which a participating provider in a high-cost area (as defined in
(8) Internet service offering
The term "internet service offering" means, with respect to a broadband provider, broadband internet access service provided by such provider to a household.
(9) National Lifeline Accountability Database
The term "National Lifeline Accountability Database" has the meaning given such term in section 54.400 of title 47, Code of Federal Regulations (or any successor regulation).
(10) National Verifier
The term "National Verifier" has the meaning given such term in section 54.400 of title 47, Code of Federal Regulations, or any successor regulation.
(11) Participating provider
The term "participating provider" means a broadband provider that—
(A)(i) is designated as an eligible telecommunications carrier; or
(ii) meets requirements established by the Commission for participation in the Affordable Connectivity Program and is approved by the Commission under subsection (d)(2); and
(B) elects to participate in the Affordable Connectivity Program.
(b) Affordable Connectivity Program
(1) Establishment
The Commission shall establish a program, to be known as the "Affordable Connectivity Program", under which the Commission shall, in accordance with this section, reimburse, using funds from the Affordable Connectivity Fund established in subsection (i), a participating provider for an affordable connectivity benefit, or an affordable connectivity benefit and a connected device, provided to an eligible household.
(2) Verification of eligibility
To verify whether a household is an eligible household, a participating provider shall—
(A) use the National Verifier or National Lifeline Accountability Database;
(B) rely upon an alternative verification process of the participating provider, if—
(i) the participating provider submits information as required by the Commission regarding the alternative verification process prior to seeking reimbursement; and
(ii) not later than 7 days after receiving the information required under clause (i), the Commission—
(I) determines that the alternative verification process will be sufficient to avoid waste, fraud, and abuse; and
(II) notifies the participating provider of the determination under subclause (I); or
(C) rely on a school to verify the eligibility of a household based on the participation of the household in the free and reduced price lunch program or the school breakfast program described in subsection (a)(6)(B).
(3) Use of National Verifier and National Lifeline Accountability Database
The Commission shall—
(A) expedite the ability of all participating providers to access the National Verifier and National Lifeline Accountability Database for purposes of determining whether a household is an eligible household, without regard to whether a participating provider is designated as an eligible telecommunications carrier; and
(B) ensure that the National Verifier and National Lifeline Accountability Database approve an eligible household to receive the affordable connectivity benefit not later than 2 days after the date of the submission of information necessary to determine if such household is an eligible household.
(4) Reimbursement
From the Affordable Connectivity Fund established in subsection (i), the Commission shall reimburse a participating provider in an amount equal to the affordable connectivity benefit with respect to an eligible household that receives such benefit from such participating provider.
(5) Reimbursement for connected device
A participating provider that, in addition to providing the affordable connectivity benefit to an eligible household, supplies such household with a connected device may be reimbursed up to $100 from the Affordable Connectivity Fund established in subsection (i) for such connected device, if the charge to such eligible household is more than $10 but less than $50 for such connected device, except that a participating provider may receive reimbursement for no more than 1 connected device per eligible household.
(6) Certification required
To receive a reimbursement under paragraph (4) or (5), a participating provider shall certify to the Commission the following:
(A) That each eligible household for which the participating provider is seeking reimbursement for providing an internet service offering discounted by the affordable connectivity benefit—
(i) will not be required to pay an early termination fee if such eligible household elects to enter into a contract to receive such internet service offering if such household later terminates such contract;
(ii) was not, after December 27, 2020, subject to a mandatory waiting period for such internet service offering based on having previously received broadband internet access service from such participating provider; and
(iii) will otherwise be subject to the participating provider's generally applicable terms and conditions as applied to other customers.
(B) That each eligible household for which the participating provider is seeking reimbursement for supplying such household with a connected device has not been and will not be charged $10 or less or $50 or more for such device.
(C) A description of the process used by the participating provider to verify that a household is an eligible household, if the provider elects an alternative verification process under paragraph (2)(B), and that such verification process was designed to avoid waste, fraud, and abuse.
(7) Requirement to allow customers to apply affordable connectivity benefit to any internet service offering
(A) In general
A participating provider—
(i) shall allow an eligible household to apply the affordable connectivity benefit to any internet service offering of the participating provider at the same terms available to households that are not eligible households; and
(ii) may not require the eligible household to submit to a credit check in order to apply the affordable connectivity benefit to an internet service offering of the participating provider.
(B) Nonpayment
Nothing in subparagraph (A) shall prevent a participating provider from terminating the provision of broadband internet access service to a subscriber after 90 days of nonpayment.
(8) Public awareness
A participating provider, in collaboration with the applicable State agencies, public interest groups, and non-profit organizations, in order to increase the adoption of broadband internet access service by consumers, shall carry out public awareness campaigns in service areas that are designed to highlight—
(A) the value and benefits of broadband internet access service; and
(B) the existence of the Affordable Connectivity Program.
(9) Oversight
The Commission—
(A) shall establish a dedicated complaint process for consumers who participate in the Affordable Connectivity Program to file complaints about the compliance of participating providers with, including with respect to the quality of service received under, the Program;
(B) shall require a participating provider to supply information about the existence of the complaint process described in subparagraph (A) to subscribers who participate in the Affordable Connectivity Program;
(C)(i) shall act expeditiously to investigate potential violations of and enforce compliance with this section, including under clause (ii) of this subparagraph; and
(ii) in enforcing compliance with this section, may impose forfeiture penalties under section 503 of the Communications Act of 1934 (
(D) shall regularly issue public reports about complaints regarding the compliance of participating providers with the Affordable Connectivity Program.
(10) Information on Affordable Connectivity Program
(A) Participating providers
When a customer subscribes to, or renews a subscription to, an internet service offering of a participating provider, the participating provider shall notify the customer about the existence of the Affordable Connectivity Program and how to enroll in the Program.
(B) Federal agencies
The Commission shall collaborate with relevant Federal agencies, including to ensure relevant Federal agencies update their System of Records Notices, to ensure that a household that participates in any program that qualifies the household for the Affordable Connectivity Program is provided information about the Program, including how to enroll in the Program.
(C) Commission outreach
(i) In general
The Commission may conduct outreach efforts to encourage eligible households to enroll in the Affordable Connectivity Program.
(ii) Activities
In carrying out clause (i), the Commission may—
(I) facilitate consumer research;
(II) conduct focus groups;
(III) engage in paid media campaigns;
(IV) provide grants to outreach partners; and
(V) provide an orderly transition for participating providers and consumers from the Emergency Broadband Benefit Program established under paragraph (1) (as that paragraph was in effect on the day before November 15, 2021) to the Affordable Connectivity Program.
(11) Consumer protection issues
(A) In general
The Commission shall, after providing notice and opportunity for comment in accordance with
(i) inappropriate upselling or downselling by a participating provider;
(ii) inappropriate requirements that a consumer opt in to an extended service contract as a condition of participating in the Affordable Connectivity Program;
(iii) inappropriate restrictions on the ability of a consumer to switch internet service offerings or otherwise apply support from the Affordable Connectivity Program to a different internet service offering with a participating provider;
(iv) inappropriate restrictions on the ability of a consumer to switch participating providers, other than a requirement that the customer return any customer premises equipment provided by a participating provider; and
(v) similar restrictions that amount to unjust and unreasonable acts or practices that undermine the purpose, intent, or integrity of the Affordable Connectivity Program.
(B) Exceptions
In complying with this paragraph, the Commission may take advantage of the exceptions set forth in subsections (e) and (f).
(12) Audit requirements
The Commission shall adopt audit requirements to ensure that participating providers are in compliance with the requirements of this section and to prevent waste, fraud, and abuse in the Affordable Connectivity Program. A finding of waste, fraud, or abuse or an improper payment (as such term is defined in section 2(d) of the Improper Payments Information Act of 2002 (
(A) The name of the participating provider.
(B) The amount of funding made available from the Affordable Connectivity Fund to the participating provider.
(C) The amount of funding determined to be an improper payment to a participating provider.
(D) A description of to what extent funding made available from the Affordable Connectivity Fund that was an improper payment was used for a reimbursement for a connected device or a reimbursement for an internet service offering.
(E) Whether, in the case of a connected device, such device, or the value thereof, has been recovered.
(F) Whether any funding from the Affordable Connectivity Fund was made available to a participating provider for an affordable connectivity benefit for a person outside the eligible household.
(G) Whether any funding from the Affordable Connectivity Fund was made available to reimburse a participating provider for an affordable connectivity benefit made available to an eligible household in which all members of such household necessary to satisfy the eligibility requirements described in subsection (a)(6) were deceased.
(13) Random audit required
Not later than 1 year after December 27, 2020, the Inspector General of the Commission shall conduct an audit of a representative sample of participating providers receiving reimbursements under the Affordable Connectivity Program.
(14) Notification of audit findings
Not later than 7 days after a finding made by the Commission under the requirements of paragraph (12), the Commission shall notify the Committee on Energy and Commerce of the House of Representatives and the Committee on Commerce, Science, and Transportation of the Senate with any information described in such paragraph that the Commission has obtained.
(15) Expiration of Program
At the conclusion of the Affordable Connectivity Program, any participating eligible households shall be subject to a participating provider's generally applicable terms and conditions.
(c) Regulations required
(1) In general
Not later than 60 days after December 27, 2020, the Commission shall promulgate regulations to implement this section.
(2) Comment periods
As part of the rulemaking under paragraph (1), the Commission shall—
(A) provide a 20-day public comment period that begins not later than 5 days after December 27, 2020;
(B) provide a 20-day public reply comment period that immediately follows the period under subparagraph (A); and
(C) during the comment periods under subparagraphs (A) and (B), seek comment on—
(i) the provision of assistance from the Affordable Connectivity Fund established in subsection (i) consistent with this section; and
(ii) other related matters.
(d) Eligibility of providers
(1) Relation to eligible telecommunications carrier designation
The Commission may not require a broadband provider to be designated as an eligible telecommunications carrier in order to be a participating provider.
(2) Expedited approval process
(A) In general
The Commission shall establish an expedited process by which the Commission approves as participating providers broadband providers that are not designated as eligible telecommunications carriers and elect to participate in the Affordable Connectivity Program.
(B) Exception
Notwithstanding subparagraph (A), the Commission shall automatically approve as a participating provider a broadband provider that has an established program as of April 1, 2020, that is widely available and offers internet service offerings to eligible households and maintains verification processes that are sufficient to avoid fraud, waste, and abuse.
(e) Rule of construction
Nothing in this section shall affect the collection, distribution, or administration of the Lifeline Assistance Program governed by the rules set forth in subpart E of part 54 of title 47, Code of Federal Regulations (or any successor regulation).
(f) Part 54 regulations
Nothing in this section shall be construed to prevent the Commission from providing that the regulations in part 54 of title 47, Code of Federal Regulations, or any successor regulation, shall apply in whole or in part to the Affordable Connectivity Program, shall not apply in whole or in part to such Program, or shall be modified in whole or in part for purposes of application to such Program.
(g) Enforcement
A violation of this section or a regulation promulgated under this section shall be treated as a violation of the Communications Act of 1934 (
(h) Exemptions
(1) Certain rulemaking requirements
(2) Paperwork Reduction Act requirements
A collection of information conducted or sponsored under the regulations required by subsection (c) shall not constitute a collection of information for the purposes of subchapter I of
(i) Affordable Connectivity Fund
(1) Establishment
There is established in the Treasury of the United States a fund to be known as the Affordable Connectivity Fund.
(2) Appropriation
There is appropriated to the Affordable Connectivity Fund, out of any money in the Treasury not otherwise appropriated, $3,200,000,000 for fiscal year 2021, to remain available until expended.
(3) Use of funds
Amounts in the Affordable Connectivity Fund shall be available to the Commission for reimbursements to participating providers under this section, and the Commission may use not more than 2 percent of such amounts to administer the Affordable Connectivity Program.
(4) Relationship to universal service contributions
Reimbursements provided under this section shall be provided from amounts made available under this subsection and not from contributions under section 254(d) of the Communications Act of 1934 (
(5) Use of Universal Service Administrative Company permitted
The Commission shall have the authority to avail itself of the services of the Universal Service Administrative Company to implement the Affordable Connectivity Program, including developing and processing reimbursements and distributing funds to participating providers.
(j) Safe harbor
The Commission may not enforce a violation of this section under section 501, 502, or 503 of the Communications Act of 1934 (
(
Editorial Notes
References in Text
The Richard B. Russell National School Lunch Act, referred to in subsec. (a)(6)(B), is act June 4, 1946, ch. 281,
Section 2(d) of the Improper Payments Information Act of 2002, referred to in subsec. (b)(12), is section 2(d) of
The Communications Act of 1934, referred to in subsec. (g), is act June 19, 1934, ch. 652,
Codification
Section was formerly set out as a note under
Amendments
2021—
Subsec. (a)(6)(A).
Subsec. (a)(6)(C).
Subsec. (a)(6)(D).
Subsec. (a)(6)(E).
Subsec. (a)(7).
Subsec. (a)(8).
Subsec. (a)(9) to (11).
Subsec. (a)(12), (13).
Subsec. (b).
Subsec. (b)(1).
Subsec. (b)(4).
Subsec. (b)(5).
Subsec. (b)(6)(A).
"(I) for such offering, if the standard rate for such offering is less than or equal to the amount of the affordable connectivity benefit for such household; or
"(II) more for such offering than the difference between the standard rate for such offering and the amount of the affordable connectivity benefit for such household;".
Subsec. (b)(6)(B) to (D).
Subsec. (b)(7) to (15).
Subsec. (i).
Statutory Notes and Related Subsidiaries
Effective Date of 2021 Amendment
Eligibility for the Affordable Connectivity Benefit; Transition; Certification
"(2)
"(3)
"(4)
Broadband Transparency Rules
"(1)
"(2)
"(3)
"(A) the Commission refers to the activity in the rules issued under paragraph (1);
"(B) the activity meets the requirements of this subsection; and
"(C) the Commission discloses the activity to the public.
"(4)
"(A)
"(B)
"(i) shall define the term 'personally identifiable information', for purposes of subparagraph (A) through notice and comment rulemaking; and
"(ii) may not make any data available to the public under subparagraph (A) before completing the rulemaking under clause (i) of this subparagraph."
[For definition of "broadband internet access service" as used in section 60502(c) of
Guidance
Coordination
"(1) not later than 60 days after the date of enactment of this Act [Nov. 15, 2021], enter into a memorandum of understanding with the Universal Service Administrative Company to provide for the expeditious sharing of data through the National Verifier (as that term is defined in section 54.400 of title 47, Code of Federal Regulations, or any successor regulation), or any successor system, for the purposes of verifying consumer eligibility for the program established under section 904 of division N of the Consolidated Appropriations Act, 2021 (
"(2) not later than 90 days after the date of enactment of this Act, begin to share data under the memorandum of understanding described in paragraph (1) for the purposes described in that paragraph."
1 See References in Text note below.
§1753. Adoption of consumer broadband labels
(a) Final rule
Not later than 1 year after November 15, 2021, the Commission shall promulgate regulations to require the display of broadband consumer labels, as described in the Public Notice of the Commission issued on April 4, 2016 (DA 16–357), to disclose to consumers information regarding broadband internet access service plans.
(b) Introductory rate information
(1) In general
The broadband consumer label required under subsection (a) shall also include information regarding whether the offered price is an introductory rate and, if so, the price the consumer will be required to pay following the introductory period.
(2) Use in broadband data collection
The Commission shall rely on the price information displayed on the broadband consumer label required under subsection (a) for any collection of data relating to the price and subscription rates of each covered broadband internet access service under section 60502(c).
(c) Hearings
In issuing the final rule under subsection (a), the Commission shall conduct a series of public hearings to assess, at the time of the proceeding—
(1) how consumers evaluate broadband internet access service plans; and
(2) whether disclosures to consumers of information regarding broadband internet access service plans, including the disclosures required under section 8.1 of title 47, Code of Federal Regulations, are available, effective, and sufficient.
(
Editorial Notes
References in Text
Section 60502(c), referred to in subsec. (b)(2), is section 60502(c) of
§1754. Digital discrimination
(a) Statement of policy
It is the policy of the United States that, insofar as technically and economically feasible—
(1) subscribers should benefit from equal access to broadband internet access service within the service area of a provider of such service;
(2) the term "equal access", for purposes of this section, means the equal opportunity to subscribe to an offered service that provides comparable speeds, capacities, latency, and other quality of service metrics in a given area, for comparable terms and conditions; and
(3) the Commission should take steps to ensure that all people of the United States benefit from equal access to broadband internet access service.
(b) Adoption of rules
Not later than 2 years after November 15, 2021, the Commission shall adopt final rules to facilitate equal access to broadband internet access service, taking into account the issues of technical and economic feasibility presented by that objective, including—
(1) preventing digital discrimination of access based on income level, race, ethnicity, color, religion, or national origin; and
(2) identifying necessary steps for the Commissions to take to eliminate discrimination described in paragraph (1).
(c) Federal policies
The Commission and the Attorney General shall ensure that Federal policies promote equal access to robust broadband internet access service by prohibiting deployment discrimination based on—
(1) the income level of an area;
(2) the predominant race or ethnicity composition of an area; or
(3) other factors the Commission determines to be relevant based on the findings in the record developed from the rulemaking under subsection (b).
(d) Model State and local policies
The Commission shall develop model policies and best practices that can be adopted by States and localities to ensure that broadband internet access service providers do not engage in digital discrimination.
(e) Complaints
The Commission shall revise its public complaint process to accept complaints from consumers or other members of the public that relate to digital discrimination.
(